Refund policy

Return and Refund Policy

Food and Beverage Products

Due to food-safety and quality considerations, coffee, tea, mushroom blends, cookies, and other food or beverage products are final sale and cannot be returned or exchanged.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us as soon as possible at info@wolfknightcoffee.com.

Please include:

• Your order number
• A description of the issue
• Photographs of the product and shipping package, when applicable

We will review the situation and work with you on an appropriate replacement, store credit, or refund.

Lost or Stolen Packages

If tracking shows that your package is delayed, lost, or delivered but you cannot locate it, contact us at info@wolfknightcoffee.com with your order number.

Delivery claims are reviewed individually. Wolf Knight Coffee cannot guarantee replacement or reimbursement for packages confirmed as delivered, but we will help review the available tracking and delivery information and discuss possible next steps.

Order Mix-Ups

If you receive another customer’s order or an incorrect product, please do not consume or redistribute it. Contact us with your order number so we can correct the issue.

Cancellations

Because many products are prepared or roasted for each order, cancellation requests are not guaranteed. Contact us immediately after ordering. If preparation or fulfillment has not started, we may be able to cancel the order.

Approved Refunds

If a refund is approved, it will be issued to the original payment method. Banks and payment providers may require additional processing time before the refund appears.

Gift Cards

Gift cards are non-refundable except where required by law.

Contact

For questions about an order, contact:

info@wolfknightcoffee.com