Cancellation policy

Cancellation Policy

One-Time Orders

Many Wolf Knight Coffee products are prepared or roasted for each order. Contact us immediately if you need to request a cancellation.

If preparation or fulfillment has not started, we may be able to cancel the order. Cancellation requests are not guaranteed after an order has entered preparation or fulfillment.

Subscriptions

Subscription purchases create recurring deliveries based on the frequency selected at checkout.

You may manage, change, pause, or cancel your subscription using the subscription-management link provided with your order or through your customer account, when available.

Subscription changes should be completed before the next recurring order is processed. Canceling a subscription stops future recurring orders but does not automatically cancel or refund an order that has already been processed, prepared, fulfilled, or shipped.

Preorders

When a product is specifically offered as a preorder, you may request cancellation before preparation or fulfillment begins. Once preparation or fulfillment has started, the food and beverage final-sale terms in our Return and Refund Policy apply.

Refunds

Any approved refund will be returned to the original payment method. Processing time may vary depending on the bank or payment provider.

Contact

For cancellation assistance, contact us as soon as possible:

info@wolfknightcoffee.com